Legal

Privacy Policy

How J & L Building & Design collects, uses and protects your personal information.

Last updated: September 2026  ·  Applies to: jandlbuildingdesigns.co.uk

This Privacy Policy explains how J & L Building & Design handles personal information collected through this website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

J & L Building & Design is a building and construction company based in Macclesfield, Cheshire. We provide services including house extensions, loft conversions, new home builds, kitchen fitting, bathroom fitting and landscaping across Macclesfield and the surrounding Cheshire area.

For the purposes of UK data protection law, J & L Building & Design is the data controller in respect of personal information collected through this website.

If you have any questions about how we handle your personal data, please contact us using the details in Section 11 below.

2. Information We Collect

We may collect the following categories of personal information through this website:

Contact and enquiry information: When you submit an enquiry or quote request form, we collect the information you provide, which typically includes your name, email address, telephone number, and details of your project or enquiry.

Technical information: When you visit our website, we may automatically collect certain technical information, including your IP address, browser type and version, device type, operating system, and pages visited. This information is collected through standard web server logs and, where applicable, cookies.

We do not collect sensitive personal data (such as health information or financial details) through this website.

3. Why We Process Your Personal Data

We use the personal information we collect for the following purposes:

— To respond to your enquiry or quote request and to communicate with you about your project. — To provide you with information about our services where you have requested it. — To improve and maintain the performance and security of our website. — To comply with any legal obligations that apply to us.

We do not use your personal information for automated decision-making or profiling.

5. How We May Share Your Information

We do not sell, rent or trade your personal information to third parties.

We may share your information with trusted service providers who assist us in operating our website or running our business, such as email hosting providers or website analytics services. These providers are required to handle your data securely and only in accordance with our instructions.

We may also disclose your information where required to do so by law or in response to a valid request from a public authority.

6. How Long We Retain Your Information

We retain personal information collected through enquiry forms for as long as is reasonably necessary to respond to your enquiry and for a reasonable period thereafter in case you have follow-up questions or in connection with any project that may result.

Technical information collected through website logs is typically retained for a short period for security and performance monitoring purposes.

Where we are required by law to retain information for a specific period, we will comply with those requirements.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of information transmitted to us electronically.

If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

8. Your Rights Under UK Data Protection Law

Under the UK GDPR and the Data Protection Act 2018, you have the following rights in relation to your personal data:

— The right to access the personal data we hold about you. — The right to request correction of inaccurate or incomplete data. — The right to request erasure of your personal data in certain circumstances. — The right to object to processing based on legitimate interests. — The right to request restriction of processing in certain circumstances. — The right to data portability in certain circumstances.

To exercise any of these rights, please contact us using the details in Section 11. We will respond to your request within one month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with applicable law. The ICO can be contacted at www.ico.org.uk.

9. Cookies

This website uses cookies. Cookies are small text files placed on your device that help us understand how visitors use our website.

We use strictly necessary cookies to ensure the website functions correctly. We may also use analytics cookies to help us understand how visitors interact with our website, which helps us improve it.

You can manage your cookie preferences at any time using the Cookie Settings option in the footer of this website. For more information about the cookies we use, please see our Cookie Policy.

11. How to Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have a concern about how we handle your personal data, please contact us:

J & L Building & Design Macclesfield, Cheshire

Email: enquiries@jandlbuildingdesigns.co.uk Telephone: 07786 086 746

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.